suparbajji Privacy Policy

suparbajji is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy explains what kind of information we collect when you register and use services on suparbajji, why we collect it, and how that information is managed. If you have any questions after reading this policy, please contact us through our 24/7 live chat support.

1.1 Information We Collect

When you create an account or use services on suparbajji, we may collect the following types of information:

• Identity Information: Full name, date of birth, national identity card number (where legally applicable).
• Contact Information: Email address, mobile number.
• Financial Information: Records of deposit and withdrawal transactions made through bKash, Nagad, or Rocket.
• Technical Information: IP address, device type, browser version, access time, and log data.
• Usage Information: Which games were played on the platform, betting history, and session duration.
• Cookie and Tracking Data: Your browsing preferences and navigation patterns within the platform.

1.2 Purpose of Data Collection

The collected information is used for the following legitimate purposes:

• To complete account registration and identity verification.
• To process deposits, withdrawals, and other financial transactions.
• To provide bonuses, promotions, and VIP benefits.
• To ensure platform security and prevent fraudulent activity.
• To support the implementation of responsible gaming policies.
• To meet legal obligations and comply with regulatory authority guidelines.
• To improve user experience and provide customized services.
• To provide customer support and resolve complaints.

2.1 Data Security Methods

suparbajji applies industry-standard technical and organizational measures to protect your personal information. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between your browser and our servers secure. Our databases are stored in a safe, encrypted environment and only authorized personnel can access them when necessary.

We regularly review our security measures and take proactive steps to address any potential risks. However, no technology can guarantee that data transmission over the internet is completely secure; therefore, we advise you to keep your account password confidential.

2.2 How Long Data Is Retained

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention purposes. Financial transaction records must be kept for a defined period in accordance with legal requirements.

3.1 When Information Is Shared

suparbajji never sells your personal information to third parties. However, specific information may be shared in the following circumstances:

• Payment Processors: Information required to complete transactions through bKash, Nagad, and Rocket is shared with the relevant service providers.
• Technology Partners: Our trusted technology partners for platform operations, game software supply, and cybersecurity may access limited information under contractually bound confidentiality terms.
• Legal Obligations: Information may be provided in response to court orders, lawful requests from government agencies, or demands from law enforcement authorities.
• Fraud Prevention: Information may be shared with relevant authorities to prevent money laundering or illegal activity.

Outside the cases above, information is not shared for any other purpose without your consent.

4.1 Use of Cookies

The suparbajji platform uses cookies and similar technologies that help improve your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Necessary to maintain login sessions and ensure security.
• Performance Cookies: Analyze which parts of the site are used most to improve the experience.
• Preference Cookies: Remember your language preferences and account settings.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

5.1 User Rights

As a registered member of suparbajji, you have the following rights:

• Right to Access Information: You may request to know what information we hold about you.
• Right to Correct Information: If any of your information is incorrect or incomplete, you may request a correction.
• Right to Delete Information: Within the limits of legal obligations, you may request the deletion of your account and information.
• Right to Opt Out of Marketing Communications: You may decline to receive promotional emails or messages at any time.
• Right to Lodge a Complaint: If you have any concerns about our use of your information, you may notify our support team directly.

To exercise these rights, contact us through our live chat support or by email: [email protected]

6.1 Age Verification Policy

suparbajji strictly provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors. Age is verified at the time of registration, and if we suspect that an account is being operated by a minor, that account will be immediately suspended and the associated information will be deleted.

If parents believe their child is using our platform, please notify our support team immediately. We will take the necessary steps promptly.

7.1 Policy Review

suparbajji reserves the right to review and update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email address or through a notice when you log in to the platform. Continued use of suparbajji after any changes will be considered as your acceptance of the updated policy.

We therefore advise you to visit this page regularly to read the latest policy. The policy date will always be noted at the top of the page.

8.1 International Data Processing

For the operational needs of suparbajji's technology infrastructure, some of your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that data protection standards are properly maintained and that information is shared only with contracted partners who guarantee an equivalent level of privacy protection.

9.1 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact our privacy and data protection team. We are committed to providing a prompt and effective resolution to all user requests.