suparbajji Terms and Conditions

The meanings of the following words and terms used in these terms and conditions are given below:

• "Platform" refers to the suparbajji website, its mobile version and all associated services.
• "User" or "Member" refers to the person who has registered on suparbajji and is using its services.
• "Account" refers to each member's personal registered profile.
• "Bet" refers to the money placed on any gaming or sports betting event.
• "Bonus" refers to any promotional benefit provided by suparbajji.
• "Wagering Requirement" refers to the condition of placing a specified amount in bets before bonus funds can be withdrawn.

The following conditions must be met in order to open an account and use services on suparbajji:

• You must be at least 21 years of age.
• You must register from a country or region where online betting is legally applicable.
• Each user may open only one account. suparbajji reserves the right to cancel both accounts if multiple accounts are created.
• All information provided at the time of registration must be accurate, truthful and complete. Providing false information may result in the account being suspended or cancelled.
• It is the member's responsibility to keep their account password confidential. Sharing account details with any third party is strictly prohibited.

suparbajji reserves the right to suspend or cancel any account at any time, for any reason, without notice.

The following rules apply to financial transactions on suparbajji:

• The minimum deposit amount across all payment methods is ৳100.
• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Currently supported payment methods: bKash, Nagad and Rocket.
• Deposits and withdrawals must be made only from a payment account registered in the member's own name. Third-party payments are not accepted.
• Before processing a withdrawal request, suparbajji may ask for identity verification (KYC).
• If any suspicious financial activity is detected, the related transaction may be suspended.

The following terms apply to bonuses and promotional offers on suparbajji:

• Welcome bonus: 120% bonus on the first deposit, up to a maximum of ৳8,000.
• A 20x wagering requirement must be met before bonus funds can be withdrawn. For example: if you deposit ৳1,000 you will receive a ৳1,200 bonus and your total balance will be ৳2,200.
• An account may not receive more than one welcome bonus.
• Bonus offers may have a specific validity period. If the wagering requirement is not met within that time, the bonus will be cancelled.
• suparbajji reserves the right to change, suspend or cancel any bonus offer.
• If fraudulent activity or bonus abuse is suspected, the bonus and winnings on the relevant account may be cancelled.

Protecting your personal information is a priority for suparbajji. The following applies:

• Personal information provided at the time of registration is collected and stored solely for the purpose of providing services.
• Personal information is not sold to third parties. However, information may be provided to authorities where there is a legal obligation to do so.
• All transactions are secured through SSL encryption technology.
• For more details, please read our Privacy Policy page.

All content, designs, logos, code and brand elements of the suparbajji platform are the intellectual property of suparbajji. The following rules apply:

• Copying, redistributing or using any content from the platform for commercial purposes without prior permission is prohibited.
• The game software on the platform is the property of the respective third-party providers (such as Pragmatic Play, JILI, PG Soft, Spribe).
• Unauthorised use of the suparbajji brand name or logo is strictly prohibited.

suparbajji accepts no liability for the following:

• Loss of connection mid-game due to internet disconnection or technical issues.
• Damage caused by the user's own device or software problems.
• Delays or failures by third-party payment providers.
• Unauthorised access to an account where the user has not kept their password secure.
• Financial losses from betting — all betting activity is conducted at the user's own risk.

A member's account may be suspended or cancelled in the following circumstances:

• Violation of these terms and conditions.
• Involvement in fraudulent activity.
• Providing a false identity or documents.
• By order of a legal authority.

A member may also request account closure at any time via 24/7 live chat. The opportunity to withdraw any available balance will be given before the account is closed, unless closure is due to fraud.

The policy regarding any dispute or complaint is as follows:

• Any dispute must first be reported to the suparbajji support team via 24/7 live chat or email ([email protected]).
• suparbajji will attempt to resolve the dispute within 7 business days.
• If no resolution is reached, both parties will attempt to resolve the matter through mutually agreed mediation.
• For technical game outcomes, suparbajji's server logs will be considered the final evidence.

These terms and conditions will be interpreted and applied in accordance with the applicable law. Both parties agree to this arrangement by entering into these terms and using the services.

If any part of these terms is found to be unlawful or unenforceable, only that part will be removed and the remaining terms will remain fully in effect.

suparbajji reserves the right to do the following:

• Remove, add or change any game, payment method or service at any time.
• Temporarily suspend services for routine maintenance.
• Upgrade the platform for technical improvements.

Scheduled maintenance windows will be communicated in advance where possible. However, this may not always be possible in the case of urgent technical issues.

If you have any questions about these terms and conditions or any suparbajji service, please contact us through the following:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

Our support team is always here for you. Feel free to reach out with any issue or question.